Romford, United Kingdom
Head of Telecoms & Partner Support at The Pop Group
Telecommunications
Education
Shenfield Sixth Form 2005 — 2006
English Language, Law, ICT Networking, Psychology, AS
Rapael Independent School 2001 — 2005
Experience
POP Telecom April 2004 - Present
Skills
Sales, Core Network, Call Routing, Ethernet, Call Logging, Internet Services, Customer Retention, SIP, Team Management, Voice Mail, ISDN, Workforce Management, Customer Service..., Customer Experience, Managed Services, Telecom Expense..., Mobile Communications, LAN-WAN, Wireless, PSTN, Call Center Development, DSL, Telecommunications..., Hosted Services, Top-notch Customer..., Telecommunications, Call Centers, Customer Service Systems, VoIP, MPLS VPN, Call Center..., NGN, Telephony, Networking, Mobile Devices, CRM, ADSL, SIP Trunking, Customer Service..., Telecommunication..., MPLS, Contact Centers, Computer Network..., Provisioning, Technical Support, Routers, Broadband, Terminations, Fiber Optics, Telecommunications...