Stevenston, North Ayrshire, United Kingdom
Performance Officer at North Ayrshire Council
Government Administration
Education
EFQM 2015 — 2015
EFQM External Assessor, Pass
University of West of Scotland 2006 — 2008
BA Business and Information Management, Business Administration and Management, General, Distinction
James Watt College 2002 — 2006
HNC & HND, Business Administration
North Ayrshire Council 2000 — 2001
SVQ Level 3, Administration
Reid Kerr College 1985 — 1986
SNC Business Studies, Business Studies
Auchenharvie Academy, Stevenston 1980 — 1985
8 O Grades, 2 Highers, Standard and Higher Grades
Experience
North Ayrshire Council June 2013 - Present
North Ayrshire Council March 1995 - Present
Bank of Scotland 1985 - 1995
Skills
Government, EFQM, Community Engagement, Budget Setting, Data-driven Decision..., Service Planning, Customer Service, Meticulous, Fault Finding, Performance Improvement, Training, Budget Monitoring, Health and Safety, Budget Proposals, Management of Change, EFQM Excellence Model, Performance Management, Decision Support, Supervisory Skills, Management of..., Planning Ahead, Human Resources, Internal Communications, Planning Advice, Public Sector, Program Management, Data Protection Act, Project Planning, Analysis, Management, Stakeholder Engagement, Numeracy, Policy, Supervisory Experience, Delegation, Project Management, Literacy, Organising, Local Government, Strategic Planning, Resolution Management, self evaluation, Preparation, Organised, Budget Reconciliation, Stakeholder Management, Supervising Others, Freedom Of Information, Budget Estimating, Change Management