Bourne End, Buckinghamshire, United Kingdom
Aftersales Development Manager
Automotive
Education
Windsor College 1992 — 1996
Motor Vehicles
Experience
Ford Retail (TrustFord) March 2014 - Present
FCA Fiat Chrysler Automobiles April 2007 - July 2013
FCA Fiat Chrysler Automobiles July 2006 - April 2007
FCA Fiat Chrysler Automobiles July 2002 - July 2006
FCA Fiat Chrysler Automobiles May 2001 - July 2002
FCA Fiat Chrysler Automobiles November 2000 - May 2001
Windrush Maidenhead November 1999 - November 2000
Heathrow BMW April 1997 - October 1999
Altwood Slough BMW September 1996 - March 1997
Delta Motor Company (Renault) February 1995 - August 1996
Skills
Sales Management, Negotiation, Purchasing, Sales Operations, Dealer Management, Team Building, New Business Development, Powertrain, Spare Parts, B2B, Team Leadership, Automotive Parts, Customer Service, Performance Management, Team Management, Parts, Budgets, CRM, Automotive Aftermarket, Vehicles, Leadership, Warranty, Account Management, Fleet Management, Product Development, Aftersales, Customer Satisfaction, Automotive Repair, Profit, Strategic Planning, Suspension, Management, Dealers, Coaching, Supplier Quality, Business Development, Sales Process, Automotive, Process Improvement, Continuous Improvement, Key Account Management, Business Planning, Automotive Engineering, Market Analysis, Pricing, Operations Management, Dealer Network..., Customer Retention, Automobile, Forecasting