Leek, Staffordshire, United Kingdom
Strategy & Development Capability Lead at Virgin Media
Telecommunications
Education
Institute of leadership and management 2007 — 2008
BA, Level 7 Diploma in Leadership Mentoring and Executive Coaching
Reaseheath Agricultural College 1981 — 1984
Food and Dairy Technology, BTEC Diplolma
Experience
Virgin Media October 2014 - Present
Virgin Media May 2013 - Present
Phones4u July 2012 - February 2013
The Co-operative Banking Group October 2010 - July 2012
Britannia Building Society March 2007 - October 2010
Britannia Building Society April 2004 - March 2007
Britannia Building Society 2001 - 2004
Severn Trent Water 1990 - 2000
Skills
Supply Management, Process Improvement, Training, People Management, Requirements Gathering, Training Delivery, Corporate Events, Business Process..., Customer Satisfaction, Project Coordination, Mentoring, Project Management, Banking, Stakeholder Engagement, Coaching, Time Management, Financial Services, Recruiting, Strategy, Stakeholder Management, Planning, Performance Improvement, Leading People, Risk Management, Strategic Planning, Organizational Design, Executive Coaching, Business Transformation, Customer Experience..., CRM, Consultants, Supplier Management, Behavioural Change, Business Analysis, Customer Journey Mapping, Employee Engagement, Performance Management, Management, Team Leadership, Governance, Business Process, Leadership Development, Culture Change, Consultancy, Customer Experience, Project Planning, Management Development, Leadership, Change Management, Project Delivery