London, United Kingdom
Retail
Skills
Analysis, Business Analysis, Culture Change, Strategic Planning, Global Customer Service, Performance Improvement, Escalations Management, Escalation Process, Stakeholder Management, Coaching, Business Process, Call Center, Operations Management, Team Management, Competitive Analysis, Customer Retention, Team Leadership, Customer Service..., Performance Management, Sla, Change Management, Service Delivery, Sales, Employee Engagement, Customer Experience, Change Readiness, Management, Six Sigma, Retail, Training, Project Planning, Vendor Management, DMAIC, Customer Service, Business Transformation, Customer Satisfaction, BPO, Lean Six Sigma Green..., Training Delivery, Project Management, Contact Centers, CRM, People Change, Process Improvement, PRINCE2, Service Improvement, Project Delivery, Strategy, Call Centers, Outsourcing