Prenton, Merseyside, United Kingdom
Personnel Banking Manager
Banking
Education
Mabel Fletcher 1976 — 1980
Degree in Fashion, Fashion and Pattern Cutting
Rock Ferry Convent 1970 — 1976
8 GCSEs, General Studies
Experience
Co-operative Financial Services March 2012 - Present
Bank of America October 2009 - September 2011
Bank of America June 2006 - July 2009
Bank of America 2006 - 2006
MBNA June 2005 - 2006
MBNA June 2003 - 2005
Skills
Coaching, Employee Engagement, Project Planning, Credit Cards, Management, Customer Satisfaction, People Management, Credit Risk, Credit, Process Improvement, Customer Service, Sales, Operational Risk, Operations Management, Loans, Business Process, Call Centers, Performance Management, Strategic Planning, Insurance, Change Management, Banking, Leadership, Analysis, Team Leadership, Vendor Management, Strategy, Training, CRM, Project Management, Business Analysis, Team Building, Business Process..., Financial Risk, Relationship Management, Sales Management, Financial Services, Stakeholder Management, Team Management, Customer Experience, Portfolio Management, Finance, Risk Management, Customer Retention, Account Management, Outsourcing, Budgets, Retail Banking, Project Delivery, Business Transformation