Rayleigh, Essex, United Kingdom
Senior Support Manager Platform Technology
Information Technology and Services
Education
Longfield Upper School 1980 — 1987
A Levels: English, Geography, Economics
Experience
Citi August 2010 - November 2013
Citi April 2007 - July 2010
Citi December 2002 - March 2007
Citi June 2002 - November 2002
Citi December 2001 - May 2002
datacash plc. March 2000 - November 2001
Joslin Rowe Associates October 1999 - March 2000
Financial Objects plc. 1995 - 1999
Corestates Bank N.A. August 1987 - April 1995
Skills
ITIL, Data Center, Internet Banking, Management, IT Operations, Electronic Payments, Integration, Service Delivery, Vendor Management, Banking, Program Management, Payment Systems, PMO, Software Project..., Problem Management, Governance, Project Management, Project Portfolio..., Information Security, Production Support, Sla, Change Management, Outsourcing, Release Management, Solution Architecture, Stakeholder Management, Business Transformation, PRINCE2, Retail Banking, IT Strategy, Business Continuity, Information Security..., SDLC, Team Leadership, Business Analysis, Business Process..., Incident Management, Service Management, Disaster Recovery, Risk Management, Team Management, IT Service Management, Offshoring, Requirements Analysis, Process Improvement, Project Delivery, IT Audit, Infrastructure, Payments, IT Management