Reading, United Kingdom
Operations Director
Automotive
Education
Chichester High
Experience
BSS Group (Part of Travis Perkins Group) January 2014 - November 2014
ATS Euromaster – Automotive Tyre, Service, Maintenance & Repair (Part of Michelin Group) June 2012 - December 2013
ATS Euromaster - Automotive Tyre, Service, Maintenance & Repair (Part of Michelin Group) July 2009 - May 2012
RAC Auto Windscreens - Automotive Glass Replacement (Part of Aviva Group) January 2008 - April 2009
RAC Auto Windscreens - Automotive Glass Replacement (Part of Aviva PLC) August 2003 - January 2008
British School of Motoring November 1990 - August 2003
British School of Motoring April 1994 - June 1995
British School of Motoring November 1990 - April 1994
CV Store - Owner of Convenience Store Business July 1986 - July 1990
Prudential Assurance July 1983 - June 1986
Skills
Logistics, Operations Management, Manufacturing, Customer Service, Management, Negotiation, Customer Retention, Union, Team Building, Supply Management, Process Improvement, Business Transformation, Strategy, Performance Management, Employee Training, Supply Chain, Business Planning, Employee Engagement, Retail, Leadership, Customer Satisfaction, Profit, Fleet Management, Vehicles, Sales, Team Management, Strategic Planning, Outsourcing, Team Leadership, Business Process..., Supply Chain Management, Culture Change, Call Centers, Customer Experience, Internal Audit, Training, Continuous Improvement, Automobile, Procurement, Budgets, Service Delivery, Contact Centers, Six Sigma, Change Management, Automotive, CRM, ERP, Coaching, B2B, Operational Excellence