London, United Kingdom
Director of Venue Operations and Customer Experience at QE11 Centre
Hospitality
Education
Canterbury College of Technology 1986 — 1987
CPVE, Fashion; Fine Art and Window display
Experience
Queen Elizabeth II Centre January 2015 - Present
CASNA Group July 2013 - January 2015
Alexandra Palace November 2011 - February 2013
MWB Business Exchange March 2011 - October 2011
IET Venues June 2004 - March 2011
Conference Centres of Excellence 2009 - 2010
Royal Society of Arts January 2001 - June 2004
Letherby and Christopher The Millennium Dome at Greenwich October 1999 - January 2001
Shakespeare's Globe Restaurants, Millburn's Restaurants Ltd May 1997 - October 1999
Forte Crest Regents Park 1992 - 1994
Skills
Event Planning, Recruiting, Hospitality Industry, Business Planning, Sales, Time Management, Business Strategy, Purchasing, Event Management, Logistics, Marketing, Strategic Planning, Strategy, Corporate Events, Hotels, Leadership, Facilities Management, Training, Customer Service, New Business Development, Coaching, Live Events, Management, Team Leadership, Budgets, People Development, Venue, Catering, Team Management, Marketing Strategy, Sponsorship, Operations Management, Change Management, Sales Management, Integrated Marketing, Hospitality Management, B2B, Contract Negotiation, Venue Management, Negotiation, Hospitality, Tourism, Public Relations, Food & Beverage