Cleveland, United Kingdom
Learning and Development Manager (Volunteer Fundraising) at Cancer Research UK
Professional Training & Coaching
Education
Stockton Riverside College 2008 — 2009
Certificate in Training Practice (CITP)
East Durham College 1996 — 1999
A levels
Experience
Cancer Research UK December 2014 - Present
Cancer Research UK April 2012 - Present
British Gas May 2011 - April 2012
The Manchester College February 2011 - May 2011
EE January 2010 - December 2010
Orange August 2009 - January 2010
Orange January 2006 - August 2009
Orange June 1999 - January 2006
Skills
Emotional Intelligence, Needs Analysis, Workshop Facilitation, Behavioural Change, Captivate, Performance Improvement, Soft Skills, E-learning, Culture Change, Instructional Design, Call Centers, Performance Management, adobe captivate, offender learning, FIRO-B, Experiential Learning, Training, Management, Employee Engagement, Instructor-led Training, Volunteer Recruiting, SharePoint, Facilitators, Staff Development, Employee Training, Training Programme..., Coaching, Management Development, Training Delivery, Internal Communications, Belbin Team Roles, Blended Learning, Contact Centers, Training Facilitation, Train the Trainer, Volunteer Management, Charities, Team Management, Interviews, Fundraising, Facilitation, Training & Development, Accelerated Learning, offender teaching, Customer Experience, 360 Feedback, Change Management, Learning Management, Learning Management..., Training Needs Analysis