London, United Kingdom
Senior Business Manager, Customer Experience at Santander uk
Banking
Education
Investment Management Certificate (IMC) 2000 — 2001
Investment Management, Pass
Institute of Bankers 1994 — 1996
CeFa 1, 2 & 3, Pass
Institute of Management Studies 1993 — 1995
Diploma in Management Studies, Pass
South Birmingham Technical College 1983 — 1985
BTEC, 3 x A levels
Smethwick Hall Boys School 1978 — 1983
High School, 7 x GCSE
Experience
Santander uk June 2015 - Present
Santander uk January 2012 - June 2015
Santander uk July 2011 - January 2012
Santander uk January 2005 - June 2011
Santander uk June 2003 - June 2005
Santander uk June 2002 - June 2003
Santander uk October 2000 - June 2002
Skills
Inheritance Tax Planning, Commercial Banking, Life Insurance, Wealth, Bonds, Stakeholder Management, Risk Management, Business Planning, Private Banking, Financial Services, Loans, Wealth Management, Retirement, Mortgage Lending, Financial Risk, Team Management, High Net Worth..., Asset Management, Insurance, Business Relationship..., Bancassurance, Operational Risk, Funding, Residential Mortgages, Savings, Cross Selling, Wealth Management..., Investment Advisory, Credit, Strategic Financial..., Retirement Planning, Protection, Portfolio Management, Pensions, Financial Advisory, Financial Analysis, Retail Banking, Proposition Development, Relationship Management, Business Development, Banking, Financial Planning, Critical Illness, Investments, Sales Management, Finance, Income Protection