Slough, United Kingdom
Ofsted Grade 1 Apprentice and Technician Development Manager at Raytheon Services
Automotive
Education
East Berks College 2012 — 2014
CTLLS, Adult and Continuing Education and Teaching, Pass
East Berkshire College 2012 — 2014
DTLLS, Adult and Continuing Education and Teaching, Pass
Foundation Professional Membership Services
QTLS, Teacher Education and Professional Development, Specific Subject Areas, Member
Honda Institute 2001 — 2013
MT - Light Vehicle, Automotive Engineering Technology/Technician, Pass
City & Guilds
3748 - Functional Skills ICT Level 1 & 2, Pass
Honda Institute
MT - Motorcycle, Motorcycle Maintenance and Repair Technology/Technician, Pass
Institute of Customer Service
AMICS, Customer Service Level 2, Associate Member
Aid Training
PTLLS, Pass
City & Guilds
3748 - Functional Skills English - L1 & L2, Pass
City & Guilds
4417 - Certificate in Customer Service - L2, Pass
Experience
Raytheon Services August 2015 - Present
AutoPeople May 2001 - July 2015
Automotive Sector (Various) July 1976 - May 2001
Skills
Automotive Parts, Programme Delivery, Easily Adaptable, Resource Development, Vulnerability Assessment, Staff Management, College Teaching, Training Delivery, Plan Review, Stock Management, Presentation Development, Presentation Skills, vehicles, Technical Recruiting, Time Management, Educational Assessment, Dealer Training, Lesson Planning, Team Building, Dealer Operations, Higher Education, Risk Assessment, EPC, Dealer Marketing, Customer Support, People Skills, Adaptive Learning, Sales Process, Peer Mentoring, Youth Mentoring, Dealer Management, Parts Sourcing, Customer Retention, Stock Control, Young People, College Education..., Formal Verification, Learners, People Management, Technical Writing, Teacher Mentoring, Teaching Adults, Technical Training, Functional Training, Customer Service..., A1 Assessor, Customer Satisfaction, Staff Development, Further Education, Business Strategy