Doncaster, United Kingdom
Senior Service Desk Analyst at Close Brothers Motor Finance
Financial Services
Education
QA Leeds 2012 — 2012
6420B Fundamentals of Windows Server 2008, 5 Day Course
QA Leeds 2012 — 2012
ITILF, 3 Day Course
QA London Tower Bridge 2012 — 2012
6425C Configuring and Troubeshooting Windows Server 2008 Active Directory Domain Services, 5 Day Course
Doncaster College 2009 — 2010
IT Practitioners Diploma Level 3, IT Systems Support, A
Experience
Close Brothers August 2014 - Present
S&K Computer Solutions Ltd October 2013 - Present
Close Motor Finance September 2012 - August 2014
Close Motor Finance Limited June 2010 - September 2012
Skills
Microsoft Exchange, Windows Vista, Cisco Technologies, TCP/IP, Custom Computer Builds, Windows 95, Alcatel, Microsoft Windows 98, IIS, LAN, WDS, Windows NT, Windows 8.1, NAS, Patch Management, Kaspersky Antivirus, Cisco Routers, Infrastructure, Sophos, Windows 7, Windows 2000, VMware ESX, Security, Systems Analysis, System Deployment, WSUS, Patch Panels, Network Administration, Res, Quest ActiveRoles Server, Microsoft Technologies, Web Services, OSI Model, Servers, Process Improvement, Windows XP, Information Security, Active Directory, SNMP, Windows Server, Cisco IOS, Linux, ITIL, Customer Service, Citrix, Debian, Help Desk Support, Infoblox, Networking, Antivirus