Chester, United Kingdom
DCA Relationship Manager at Vodafone
Telecommunications
Education
Croydon College of Art 1988 — 1991
B.A., Graphic Design, With Hons
Scarborough Technical College 1986 — 1988
National Diploma, Graphic Design, Merit
Scalby School 1981 — 1986
English, Maths, History, Geography, Art, Biology, 6 O levels
Experience
Vodafone September 2013 - Present
Vodafone March 2012 - September 2013
Moneysupermarket.com November 2008 - March 2012
Moneysupermarket.com August 2006 - November 2008
Scarborough Building Society January 2004 - August 2006
Barclays Wealth July 1999 - February 2004
Habitat June 1997 - July 1999
Safeway Supermarkets August 1994 - June 1997
Skills
Performance Management, SEO, Customer Relations, Telecommunications..., Direct Sales, Customer Retention, Training, PPC, Relationship Management, Retail Banking, Credit Risk, Product Development, Collections, Aggregation, Email Marketing, Process Improvement, Stakeholder Management, Forecasting, Business Development, Business Strategy, Budgeting, Mortgage, Mortgage Lending, Coaching, Negotiation, Pricing Negotiation, Client Relationship..., B2B, Outsourcing, Advertising, Online Advertising, Customer Satisfaction, Sales, SEM, Insurance, E-commerce, Online Marketing, Analysis, Dialer Management, Digital Marketing, Customer Experience, Call Center, Account Management, Business Process, Teamwork, CRM, Financial Services, Banking, Marketing, Website Development