Birmingham, United Kingdom
Regional Manager West Midlands Brighthouse
Retail
Education
Coventry University 2002 — 2004
Bachelor of Science (BS), Psychology and Human Behaviours
Middle Aston Oxford 2005 — 2007
Advanced Leadership Qualification, Accredited Mentor and Trainer (Pena Coaching) 2005-2007
Penna Business Development
Management Change Orientation and Mentoring
Dixons Academy 1997 — 2010
Sandwell Business College 1984 — 1985
B-Tec, Business Management
Mathew Bolton Technical College 1979 — 1985
Electrical Enginnering, City & Guilds London Institute (Dist)
Experience
Dixons Retail March 2005 - November 2011
PC WORLD August 1997 - March 2006
Powerhouse Retail April 1992 - August 1997
Skills
Strategy, Profit, Retail Sales, P&L, Employee Training, Customer Retention, Time Management, Team Leadership, Multi-channel Retail, Loss Prevention, Operations Management, People Development, Inventory Management, Management, Customer Service, Relationship Management, New Store Openings, Change Management, Account Management, Sales Management, Mentoring, Human Resources, Sales Operations, Business Planning, New Business Development, Management Development, Motivational Speaking, Team Building, Visual Merchandising, Business Development, P&L Management, Recruiting, People Management, Succession Planning, Building Relationships, Customer Experience, Team Management, Training, Store Management, Leadership, Performance Management, Store Operations, POS, Sales, Retail, Coaching, Merchandising, B2B, Budgets, Customer Satisfaction