London, United Kingdom
Head of Customer Access and Facilities at Tower Hamlets Homes
Executive Office
Education
Bishop Thomas Grant Secondary School 1983 — 1988
Experience
Tower Hamlets Homes April 2011 - Present
Tower Hamlets Homes March 2009 - April 2011
Wandle Housing Association January 2008 - March 2009
Circle Anglia March 2006 - January 2008
Radian Group Ltd June 2005 - March 2006
Radian Group Ltd January 2005 - June 2005
Notting Hill Housing Trust July 2003 - November 2004
Notting Hill Housing Trust September 2001 - June 2003
Notting Hill Housing Trust 1999 - 2001
Skills
Customer Service, Project Management, Leadership, Performance Management, Workshop Facilitation, Public Sector, Business Analysis, Recruiting, Business Strategy, Process Improvement, Social Housing, Change Management, Stakeholder Management, Negotiation, Bid Writing, Strategic Planning, Business Process..., Facilities Management, Government, User Acceptance Testing, Problem Solving, Program Management, Governance, Training, Interim Management, Stakeholder Engagement, Organizational..., Staff Management, Project Delivery, Housing Associations, Culture Change, Performance Improvement, Training Delivery, Strategy, Team Management, Business Planning, Operations Management, Project Planning, Business Transformation, Contract Negotiation, Risk Management, Local Government, Contract Management, Coaching, Private Sector, Management, Community Engagement, Budgets, Policy, Affordable Housing