United Kingdom
Executive Housekeeper at Celtic Manor Resort
Hospitality
Education
Hereford technical college 1988 — 1990
Btec in Hotel, Catering and Hospitality Management
Experience
Celtic Manor Resort January 2015 - Present
The Belfry November 2008 - December 2014
Cameron House, Loch Lomond, Scotland November 2007 - November 2008
Macdonald Holyrood Hotel, Edinburgh May 2006 - November 2007
New York, Quadrant Gate, Hanbury, Shoulder of Mutton, The Buck 2001 - 2006
Rocco Forte Hotels May 2001 - June 2003
Millennium & Copthorne Hotels 2000 - May 2001
Skills
Catering, Attention To Detail, Mentoring, Empowerment, Micros, Management, Banquet Operations, Managing Budget, Hotel Management, Property Management..., People Management, Communicating at all..., Hotel refurbishment, Contract Negotiation, Rooms Division..., Operations Management, Hospitality Management, Front Office, Revenue Analysis, Training & Development, Contract Management, Banquets, Hotel Booking, Yield Management, Cuisine, Opening Hotels, Hotels, Hospitality, Coaching, Tourism, Food & Beverage, Pre-opening experience, Customer Service, computer skills, Refurbishing, Communication, Fidelio, Guest Service Management, Team Leadership, Employee Training, Guest Recovery, Training, Resorts, Opera, Pre-opening, Laundry, Hotel Duty Management, Team Management, Budgets, Fine Dining