St Albans, Hertfordshire, United Kingdom
Senior Service Delivery Analyst
Restaurants
Education
West herts college 1994 — 1997
BA, Media Production Management
Experience
Pizza Hut UK (Yum Restaurants International) June 2011 - Present
Blockbuster March 1999 - September 2008
Skills
Project Planning, IT Management, Information Technology, Teamwork, Project Management, Project Delivery, Windows, ITIL, Team Management, Programming, Analysis, Inventory Management, Operations Management, Lotus Notes, Help Desk Support, Troubleshooting, IP, Servers, Hardware, Time Management, Computer Hardware, Networking, Data Analysis, Microsoft Office, Business Analysis, Team Building, Training, Microsoft Exchange, Service Delivery, Laptops, Quality Assurance, System Administration, SQL, Microsoft Excel, Customer Service, Databases, Software Installation, Coaching, Network Administration, Management, Sales, IT Strategy, Change Management, Active Directory, IT Service Management, Operating Systems, Technical Support, Team Leadership, Retail, Business Intelligence