Brighton, United Kingdom
Service Architect at Capita IT Services
Information Technology and Services
Education
sedgehill Secondary School
Experience
Capita IT Services June 2008 - Present
DCC 2013 - 2015
DCC 2013 - 2015
southampton city council June 2008 - June 2009
Lloyds TSB 2005 - 2008
Skills
ITIL Certified, Service Management, IT Strategy, Business Transformation, Outsourcing, ITIL, Pre-sales, Technical Architecture, Business Process, Transition Management, Supplier Management, Service Delivery, Customer Service, System Deployment, Stakeholder Management, Service Desk, Disaster Recovery, IT Operations, Service Improvement, SOA, Project Portfolio..., TOGAF, Project Management, IT Transformation, Incident Management, Change Management, Problem Management, IT Management, Customer Relations, IT Outsourcing, Managed Services, Supply Management, PMO, SLA, Data Center, Governance, ISO 20000, PRINCE2, Project Delivery, Solution Architecture, Software Documentation, IT Service Management, Enterprise Architecture, Sla, Management, Offshoring, Testing, Infrastructure, Release Management