Swindon, United Kingdom
Telecommunications
Experience
Y27 Management Consulting Ltd June 2014 - Present
Vodafone July 2013 - May 2014
Vodafone June 2010 - June 2013
Vodafone June 2009 - June 2010
Vodafone March 2006 - June 2009
Vodafone 2002 - 2006
Thames Water 1992 - 2001
Skills
Data Migration, Employee Engagement, Customer Service, Service Delivery, Customer Escalation..., Telecommunications, Data Warehousing, Business Objects, Business Process..., Business Intelligence, Business Process, Business Transformation, Management, Teradata, Behavioral Interviewing, Data Quality, People Development, Integration, Master Data Management, Employee Training, PRINCE2, Governance, IT Strategy, PMO, Training Delivery, Team Building, Crisis Management, Disciplinaries, Project Portfolio..., KPI implementation, Leading Meetings, Business Analysis, IT Management, Resource Management, Requirements Analysis, Time Management, Data Governance, Data Modeling, Team Leadership, Requirements Gathering, Stakeholder Management, Motivation, IT Service Management, Information Management, Outsourcing, Project Delivery, Offshore Outsourcing, Organizing Meetings, ITIL, Customer Experience