Hagley, Hereford and Worcester, United Kingdom
Customer Services Manager at BP&N The Best Hosted Telephony in the UK Business Phones & Networks
Telecommunications
Education
weston super mare
Experience
BP&N Business Phones & Networks February 2002 - Present
Skills
IP, IT Service Management, Business Process..., Sales Operations, ITIL, Professional Services, Recruiting, Outsourcing, Customer Experience, Business Process, Incident Management, Service Delivery, Leadership Development, CPS, Sla, Contact Centers, Data Center, Unified Communications, Vendor Management, Call Centers, Business Planning, Customer Service, VoIP, Customer Retention, Change Management, Process Improvement, Service Management, Team Management, Sales Management, Hosted Voice, Networking, Troubleshooting, Negotiation, Cloud Computing, Leased Lines, Team Leadership, Telecommunications, Operations Management, Mobile Devices, Sales, CRM, Telephony, Managed Services, Broadband, Account Management, Project Management, Customer Satisfaction, Management, Hosted Services, Stakeholder Management