Nottingham, United Kingdom
Assistant Development Manager at Boots UK Ltd
Retail
Education
SkillsLinc 2009 — 2011
George Spencer School & Technology College 1998 — 2003
Experience
Boots UK Ltd February 2013 - Present
Boots UK Ltd September 2010 - February 2013
Boots UK Ltd September 2009 - September 2010
Boots UK Ltd April 2008 - September 2009
Boots UK Ltd July 2007 - April 2008
Boots UK Ltd May 2006 - July 2007
Skills
TotalView, Employee Engagement, Microsoft Office 2007, Change Management, TeamSite, Customer Retention, Store Management, Microsoft Office, Customer Experience, Process Improvement, Business Analysis, Employee Relations, Performance Management, Adobe Captivate 5, Microsoft Excel, Recruiting, Customer Satisfaction, Captivate, Customer Service, CRM, People Development, Interviews, Training, Management Development, Teamwork, Project Planning, Management, Outsourcing, Project Delivery, Team Management, Retail, Coaching, CMS Supervisor (Lucent), Time Management, Stakeholder Management, Call Centers, Adobe, Operations Management, Leadership Development, Team Leadership, Training Delivery, Team Building, CMS, Leadership, Service Delivery