Manchester, Greater Manchester, United Kingdom
Service Analyst at The Cooperative Group
Retail
Education
South Manchester College 1985 — 1986
B/TEC
South Manchester High School 1980 — 1985
Experience
The Co-operative Group February 2015 - Present
The Co-operative Group May 2012 - February 2015
The Co-operative Group June 2004 - May 2012
The Co-operative Group February 2002 - June 2004
The Co-operative Group May 2000 - February 2002
The Co-operative Group July 1998 - May 2000
The Co-operative Group March 1997 - July 1998
The Co-operative Group December 1994 - March 1997
The Co-operative Group December 1990 - December 1994
The Co-operative Group November 1988 - December 1990
Skills
Teamwork, Business Analysis, IBM Mainframe, Service Authority, IBM AS/400, Customer Service, Business Requirements, FrontRange HEAT, System Testing, Project Planning, Problem Management, Coaching, Customer Support, Training, Requirements Gathering, Mentoring, Microsoft Office, Project Management, ITIL Framework, Warehouse Management, Agile Methodologies, SLA, Project Delivery, Time Management, Yard Management, Order Management, Incident Management, Requirements Analysis, Business Continuity, IBM iSeries, IT Service Management, Governance, Labor Management, Management, Service Delivery, Prince2 Methodologies, Logistics, Supply Chain, Transport Systems, Change Management, Stakeholder Management, Process Improvement, Manhattan WMS, Disaster Recovery, Solution Implementation, Systems Analysis, Retail, Team Leadership, UAT Coordination, Business Process...