Basingstoke, Hampshire, United Kingdom
Verification Manager at XLN | for small business
Telecommunications
Education
Queen Mary's College Basingstoke 2000 — 2003
3 A Levels and 4 AS Levels, Business Studies, Media Studies, IT, Leisure and Recreation, Media Studies, Psychology, Philosophy
The Hurst Community School 1995 — 2000
9 GCSEs, including Maths, English, Science, History and Catering
Experience
XLN for small business November 2014 - Present
XLN Business Services October 2013 - October 2014
XLN Business Services June 2012 - October 2013
XLN Business Services July 2008 - June 2012
Ashby Trade Sign Supplies Ltd. February 2007 - June 2008
Skills
Cross Selling, Payment Card Processing, Negotiation, Business Development, Team Building, Telecommunications, Process Improvement, B2B, Compliance, Resource Management, Customer Satisfaction, Fixed Line, Problem Solving, Complaint Management, Provisioning, Management, Customer Experience, Training, Call Centers, Testing, Project Management, Microsoft Office, Interviews, Onboarding, Performance Management, Coaching, Complaince, Broadband, Team Management, CRM, Time Management, Sales, Verification, Complaints, Account Management, Recruiting, Leadership, Disciplinaries, Team Leadership, Customer Service, Teamwork, VoIP, Lead Generation, Customer Retention, Stakeholder Management, Contact Centers