Newcastle upon Tyne, United Kingdom
Customer Service Delivery Manager at Northern Rail
Transportation/Trucking/Railroad
Education
Cramlington High School 1983 — 1986
Experience
Northern Rail March 2014 - Present
Northern Rail July 2012 - March 2014
Looking for the next opportunity December 2011 - July 2012
East Coast main line ltd 2005 - December 2011
GNER 1998 - 2005
GNER February 1995 - October 1998
British Rail 1987 - 1995
British Rail 1986 - 1987
Skills
Team Leadership, Rolling Stock, Contract Management, Retail, Metro, Procurement, Signalling, Stakeholder Management, Project Planning, Project Delivery, Logistics, Supply Chain, Training, Coaching, Commercial Management, Transportation Planning, Customer Service, Program Management, Rail Safety, Project Management, Rail, Change Management, Logistics Planning, Engineering, Public Transport, Risk Assessment, Light Rail, Human Resources, Budgets, Performance Management, Business Process..., Problem Solving, Management, Safety Management, Military Logistics, Process Improvement, Safety Management..., Sales, Transportation, Rail Operations, CRM, Railway Systems, Operations Management