Chester, United Kingdom
IT Infrastructure and Services Consultant. Cofounder, Contenteur.
Information Technology and Services
Education
ITIL Training Zone
ITIL V3 Expert
ITIL Manager's Certification 1995 — 1995
British Computer Society 1990 — 1993
Hons Eq, Computer Management
British Computer Society 1990 — 1993
CEng, Systems Engineering
Flint High School. 1981 — 1987
ISO/IEC 20000 Consultant
itSMF Qualification
Experience
IT Services June 2007 - Present
IT Service Success April 2005 - December 2007
MBNA April 2000 - March 2005
Iceland June 1990 - March 2000
Skills
Social Media Best..., IT Operations, Business Process..., Content Marketing, Process Improvement, Contenteur, Strategy, Team Leadership, Product Development, Getting Shit Done!, Content Strategy, Change Management, Social Networking Sites, Stakeholder Management, CRM, Community Management, ITIL, Networking, Program Management, IT Management, IT Transformation, Project Implementation, Article Marketing, Service Delivery, Traffic Generation, Infrastructure, Vendor Management, Integration, IT Service Management, IT Strategy, Project Portfolio..., Online Content Creation, Information Products, E-commerce, Social Media Marketing, Consulting, Project Management, Outsourcing, Communications Strategy, Email Marketing, Analytics, Content Modeling, Project Delivery, Service Management, Digital Marketing, Social Entrepreneurship, Internet Entrepreneur, Online Community..., Marketing for Small..., Business Analysis