Manchester, United Kingdom
Director, Consultant, Service Design, Service Transition and Implementation Specialist
Information Technology and Services
Experience
SABMiller September 2012 - November 2013
iCore Ltd September 2012 - November 2013
Best Practice Academy Limited August 2011 - July 2012
QA Limited April 2006 - January 2011
QA-IQ Limited April 2006 - December 2010
QA-IQ Group Limited April 2006 - December 2010
Centrix Networking Limited 2003 - April 2006
Sysop Ltd 2001 - 2003
Fox IT Limited 1999 - 2001
Delaware Trading 1993 - 1999
Skills
Microsoft Certified..., Service Desk, Integration, Project Planning, Project Delivery, SDLC, General Management, PRINCE2, IT Strategy, Management Consulting, Managed Services, Management, Business Process Design, Pre-sales, Team Management, Service Management, Change Management, Mentoring, Tier 3 and 4 Support, ITIL, Agile Methodologies, IT Management, Service Design, Consultancy, Service Improvement, Service Delivery, Project Portfolio..., Project Management, Leadership, Consultants, Business Transformation, Infrastructure, ITIL Design and..., IT Infrastructure..., IT Service Management, Post Go Live Support, Programme Delivery, Stakeholder Management, Organizational..., Service Introduction, Problem Management, Process Improvement, Cultural Management, Training, Incident Management, Strategy, Service Transition, IT Outsourcing, Governance