Belfast, United Kingdom
Service Level Management Analyst at Citi
Banking
Education
Queen's University Belfast 2009 — 2013
2:1 BSc Economics with Spanish, Economics and foreign language
St Michael´s Grammar School 2006 — 2009
Economics (B) Spanish (B) French (B) 9 GCSE'S A-C
Experience
Citi May 2014 - Present
Santander August 2013 - April 2014
Starwood Hotels & Resorts Worldwide, Inc. August 2011 - June 2012
Glendale Stores, Mace September 2009 - July 2011
McDonald's Corporation October 2006 - March 2010
Skills
Spanish, Hospitality, Service Level Management, IT Service Management, Auditing, Customer Service, Market Research, Forecasting, Microsoft Office, Micros, Hotels, Microsoft Word, General Ledger, Management, Microsoft Excel, French, Banking, Cash Flow, Training, Time Management, Analysis, Economics, Access, Outlook, Food, Opera, Finance, Data Entry, Team Management, Pricing, Team Leadership, Data Analysis, PowerPoint, Front Office, Employee Training, Cash Management, Leadership