Edinburgh, United Kingdom
Multi Tenancy Area Manager at Scottish Gas
Oil & Energy
Education
CIPD 2004 — 2006
Merit, Chartered Institute in Personnel Practce, Merit Pass
National Vocational 1997 — 1998
Higher National Certificate; Higher, Office Administration
West Lothian College 1991 — 1992
HNC, Office Administration
Experience
British Gas August 2012 - Present
British Gas February 2010 - October 2011
Royal Bank of Scotland December 2007 - August 2009
Royal Bank of Scotland June 2007 - December 2007
Bank of Scotland 2002 - 2004
Bank of Scotland 2002 - 2004
Bank of Scotland 2002 - 2004
Skills
Recruitment Advertising, Leadership Development, Business Strategy, Business Process..., Microsoft Office, Analysis, Business Analysis, New Business Development, Contract Management, Banking, Culture Change, Recruiting, Budgets, Time Management, Customer Experience, Personal Development, Negotiation, Stakeholder Management, Word, Excel, Leadership, Team Leadership, Business Development, Team Building, Management, Training, Change Management, Union Relations, Microsoft Word, Employee Engagement, Project Management, Microsoft Excel, Project Planning, Call Centers, Stakeholder Engagement, Coaching, Team Management, Customer Service, Operations Management, Process Improvement, Succession Planning, Corporate Social..., Finance, Customer Satisfaction, Training Delivery, Strategy, Performance Management, Employee Relations, SAP, Teamwork