United Kingdom
General Manager at The City Pub Company (East) PLC
Hospitality
Education
Coventry College 2001 — 2003
AVCE ICT/Computing, Computing, Programming
GNVQ Computing · WARWICKSHIRE College - Leamington Spa 2000 — 2001
AVCE ICT, ICT / Computing
Kenilworth School 1996 — 2000
GCSE's, English, Biology, Physics, Chemistry, History, Information Technology & Food Technology
Experience
The City Pub Company (East) PLC July 2015 - Present
Village Urban Resorts December 2014 - May 2015
Hilton Birmingham Metropole December 2013 - November 2014
Hand Picked Hotels January 2011 - December 2013
Dunchurch Park Hotel May 2010 - January 2011
Hotel Du Vin February 2008 - May 2010
Crowne Plaza, Birmingham NEC February 2007 - October 2007
The Village hotel, Coventry December 2005 - February 2007
Skills
Receptionist Duties, Fine Dining, Opera, Rooming Lists, Time Management, Front Office, Hotels, Pre-opening, Tourism, Switchboard Operator, Customer Relations, Guest Service Management, Replenishment, IT Operations, Resorts, Guest Recovery, Springer Miller Systems, Catering, Spa, Revenue Analysis, Hospitality Management, Yield Management, Pre-opening experience, Reservation, Hotel Management, Boutique Hotels, Hotel Administration, Rooms Division, Hospitality Industry, CPFR, Banquets, Switch Board, Labor Cost Management, Property Management..., Fidelio, Management, Budgets, Menu Development, Restaurant Management, Customer Service, Hotel Booking, Hospitality, Teamwork, Rooms Division..., Revenue Forecasting, Food & Beverage, Opening Hotels, Micros 9700, Micros, Restaurants