Coventry, United Kingdom
Business Development Manager at Bosch Service Solutions creating innovative customer experience solutions
Outsourcing/Offshoring
Education
Stratford upon Avon College 1982 — 1984
Experience
Bosch Service Solutions May 2015 - Present
CPM UK Limited September 2011 - April 2015
City Park Technologies March 2010 - September 2011
Sitel UK January 2005 - December 2009
KNXUS 2002 - 2004
Skills
Direct Marketing, B2B, Sales Presentations, Sales Operations, Contact Centers, CRM, Telemarketing, Telecommunications, Inbound Marketing, P&L Management, Customer Experience, Team Leadership, BPO, Qualifying Prospects, Customer Acquisition, Salesforce.com, Business Development, Business Strategy, Direct Sales, Key Account Management, Performance Management, Lead Generation, Service Delivery, Marketing, New Business Development, Sales Management, Outsourcing, Management, Strategy, Customer Satisfaction, Team Management, Solution Selling, Selling, Customer Service, Sales, Business Process..., Project Planning, Sales Process, Operations Management, Budgets, Strategic Partnerships, Call Centers, Contract Negotiation, Account Management