Catterick, North Yorkshire, United Kingdom
Area Manager at Hutchison 3G
Telecommunications
Education
Richmond School North Yorkshire 1988 — 1995
3 'A' Levels, Business Studies, Art History and Geography
Barnsley College 1995 — 1997
HND, Sports & Leisure Management
Experience
Hutchison 3G April 2014 - Present
Halfords Autocentres January 2014 - April 2014
Telefónica UK January 2013 - June 2013
Telefónica UK September 2005 - December 2012
Telefónica UK May 2000 - September 2005
Skills
Stakeholder Engagement, Mobile Technology, Contact Centers, Strategic Leadership, Unified Communications, CRM, People Development, Strategic Planning, Coaching, Wireless, Sales, Job Coaching, Training Delivery, Cost Management, Direct Sales, B2B, Customer Experience, Team Leadership, Telecommunications, Team Management, Retail Sales, Strategic Influence, Employee Engagement, Broadband, Customer Satisfaction, Coaching Staff, Change Management, Managed Services, Retail, Performance Management, Influence Without..., Mobile Devices, Time Management, Management, Succession Planning, Performance Improvement, Project Delivery, Outsourcing, Employee Training, Solution Selling, Customer Engagement, Leadership, Call Centers, Staff Development, Stakeholder Management, Strategy, Account Management, Situational Leadership, Sales Process, Customer Retention