Ilford, Greater London, United Kingdom
1st Line Support Engineer at CAE Technology Services
Telecommunications
Education
New Horizons, Newham College 2013 — 2014
Microsoft Certified Professional, PASS 90%
New Horizons, Newham College 2013 — 2014
Cisco IT Essentials Practioner, IT, Certified
New Horizons, Newham College 2013 — 2014
Microsoft Technology Associate, IT, PASS 90%
New Horizons, Newham College 2013 — 2014
CompTIA A+, IT, TBC
Furze Platt Comprehensive School (6th form) 1996 — 1998
Advanced GNVQ Business, Pass
Furze Platt Comprehensive School 1991 — 1996
8 C-D GCSE incl. English Lit &Lang, Maths, IT
Experience
CAE Technology Services August 2014 - Present
Skills
Windows Vista, Disaster Recovery, Computer Hardware, Wireless Broadband, Data Center, Database Admin, Customer Service, Microsoft Technology..., Remote Dial Up, Internet Troubleshooting, Technical Analysis, Routing Protocols, Windows Server, Telecommunications, Avaya, Networking, VCM, Security, Active Directory, PSTN, VLAN, Broadband, Vendor Management, Unified Communications, Database Management, Microsoft Certified..., Cisco Technologies, SCN, Windows 7, SNMP, Servers, Server 2000-2008, Cisco IT Essentials, Switching, RDP, VPN, SIP, Remote Troubleshooting, Data Centre, Telephony, 1st Line Support, VMware, WAN, Routing and Switching, Troubleshooting, Avaya IP Telephony, VoIP, CompTIA, Windows XP, TCP/IP