London, Greater London, United Kingdom
Customer Service Manager at Crabtree Property Management
Outsourcing/Offshoring
Education
Kirby College
High School, Administrative and Secretarial Studies
Shorefields Comprehensive School
Experience
Crabtree Property Management January 2015 - Present
General Dynamics Information Technology March 2012 - December 2014
General Dynamics Information Technology March 2010 - April 2012
St John Ambulance Supplies November 2007 - February 2010
Fuji Film UK Ltd February 1997 - June 2007
Fuji Film UK Ltd May 1991 - February 1997
Skills
Business Analysis, Security, Customer Service, Leadership, Performance Management, ITIL, Software Documentation, Troubleshooting, Resource Management, Service Delivery, Team Management, Team Leadership, Sales, Call Center, CRM, Stakeholder Management, Supply Chain, Change Management, SAP, Operations Management, Computer Hardware, Employee Training, IT Service Management, Strategy, Marketing, Customer Satisfaction, Integration, Process Improvement, Sales Operations, Project Management, Recruiting, Interviews, Call Centers, Outsourcing, Microsoft Office, Training, Coaching, Project Planning, Logistics, Account Management, Policy, Human Resources, Sales Management, Forecasting, Project Delivery, Management, System Administration, Business Process..., Program Management, Team Building