Southampton, United Kingdom
Customer Relations Support at Retail Manager Solutions Ltd
Retail
Education
Formby High School 1979 — 1983
English•Biology •Art •Mathematics •Physics •Drama•Religious Education •Child Care
Experience
Retail Manager Solutions Ltd April 2009 - Present
Retail Manager April 2009 - September 2010
Triangle Computer Services November 2008 - February 2009
Homes Magazine April 2008 - October 2008
Lloyds TSB Insurance February 2001 - April 2008
Lloyds TSB 2000 - 2007
Skills
Interviews, Employee Engagement, Training, Multi-channel Retail, Change Management, New Business Development, Sales Process, Project Delivery, Workforce Management, Business Development, Culture Change, Business Process..., Customer Satisfaction, Business Analysis, Direct Sales, Project Planning, Outsourcing, Management, Stakeholder Management, POS, Coaching, Account Management, Merchandising, Operations Management, Sales Management, Employee Training, Sales, Sourcing, Recruiting, Team Leadership, Customer Experience, Strategy, Insurance, Leadership, Performance Management, Service Delivery, Customer Service, Retail, Vendor Management, Team Management, Customer Retention, Customer Support, CRM, Contact Centers, Selling, Sales Operations, Marketing, Call Centers