Redhill, United Kingdom
Service Delivery Manager (Global) at Doosan Power Systems
Information Technology and Services
Education
Robert Clack Comprehensive
Experience
Doosan Information & Communication Europe (DSIE), Doosan Power Systems July 2011 - Present
Clinical Solutions June 2010 - July 2011
Clinical Solutions February 2008 - June 2010
Clinical Solutions March 2006 - February 2008
Clinical Solutions April 2004 - February 2006
Clinical Solutions February 2002 - April 2004
Total E&P November 1997 - January 2002
Skills
3rd Party Relationships, Customer Satisfaction, Help Desk Support, Project Delivery, IT Service Management, Transition Management, Outsourcing, Management, IT Strategy, Active Directory, Major Incident..., Project Management, Incident Management, Service Operations, Managed Services, Business Process, IT Outsourcing, Change Management, Healthcare IT, ITIL, Engineering, Sla, CRM, IT Management, System Deployment, Data Center, Citrix, PMO, Business Process..., Technical Support, Service Improvement, Stakeholder Management, Disaster Recovery, Customer Retention, Healthcare Information..., Customer Engagement, Business Continuity, Asset Managment, Service Delivery, Service Desk, Leadership, IT Operations, Vendor Management, Software Implementation, Problem Management, Configuration Management, PRINCE2, Professional Services, Service Continuity, Service Management