York, United Kingdom
Head of Member Experience
Hospital & Health Care
Experience
Benenden May 2015 - Present
City of York Council May 2008 - May 2015
Ryedale District Council November 2005 - May 2008
Agilisys January 2001 - November 2005
Skills
Shared Services, Problem Solving, Systems Analysis, Preparation of Business..., Requirements Analysis, Strategic Business..., Integration, Project Management, Local Government, ITIL, Business Intelligence, Team Leadership, Programme Delivery, Business Process Design, Process Improvement, Senior Stakeholder..., Strategy, Business Process, Governance, Business Transformation, Benefits Realisation, Project Portfolio..., Stakeholder Engagement, Management, Business Process..., Organizational..., Communication, Stakeholder Management, Program Management, Business Process Mapping, Project Delivery, Strategic Planning, Analysis, Culture Change, Public Sector, Change Programmes, Business Analysis, Adult Social Care, Issue Management, PRINCE2, Web Design, Government, Outsourcing, Prince Practitioner, Business Strategy, MSP Practitioner, IT Management, Change Management, Workshop Facilitation, Community Engagement