Liverpool, Merseyside, United Kingdom
Quality & Compliance Specialist at TalkTalk Technology
Information Technology and Services
Education
Archbishop Blanch School 1982 — 1988
Experience
TalkTalk Technology February 2012 - Present
International Learning Centre February 2012 - March 2012
IBM/ Virgin Media/ Adecco/ Skype/ Yahoo January 2006 - February 2012
Adecco UK / Virgin Media/ IBM January 2006 - February 2012
Slimming World 1995 - January 2006
Skills
Call Center, Process Improvement, Project Planning, Talent and Development, Hiring, Accounting, Customer Service, Visio, Supervisory Skills, Word, Quality Coordinator, Performance Management, PowerPoint, Requirements Analysis, Business controls, Coaching, Negotiation, Policy, Teamwork, Office Administration, Project Coordinator, Auditor, Problem Solving, ISO standards, Interviewing, Team Leadership, Training Coordination, Team Management, Quality Assurance, Project Implementation, Customer Satisfaction, Contract Management, Lotus Notes, Administration, Microsoft Office, Leadership Development, Team Coordination, Learning & development, Mentoring, Excel, Action Planning, Trainers, Project Coordination, Training Delivery, Business Process..., Staff Training, Coordination, Time Management, Documentation, Audit