Manchester, Greater Manchester, United Kingdom
Service Manager at Pitney Bowes
Business Supplies and Equipment
Education
Blackburn College
Electrical, Electronic and Communications Engineering Technology/Technician, Gity And Guilds + Finals Inc Endorsements
Racliffe Secondary School
CSE Grades
Experience
Pitney Bowes May 2007 - Present
dixons 1981 - 2007
Skills
New Business Development, Sales Management, Performance Management, Coaching, Solution Selling, Recruiting, Service Delivery, Team Building, Customer Satisfaction, Project Management, Managed Print Services, Key Account Management, Team Leadership, Outsourcing, Customer Experience, Selling, Customer Service, Field Service, Sales Process, Call Centers, Change Management, Operations Management, CRM, Printers, B2B, P&L Management, Sla, Salesforce.com, Cross-functional Team..., Process Improvement, Direct Sales, ITIL, Photocopier, Six Sigma, Management, Sales, Business Process..., Sales Operations, Training, Troubleshooting, Strategy, Microsoft Office, Project Planning, Negotiation, Team Management, Vendor Management, Service Management, Customer Retention, Contract Negotiation, Leadership