Leeds, West Yorkshire, United Kingdom
Owner at Happyhowlers Mobile Dog Grooming
Veterinary
Education
St Catherine's Convent, Johannesburg, South Africa 1978 — 1984
Experience
Happyhowlers Mobile Dog Grooming October 2012 - Present
Kaplan Open Learning June 2009 - July 2012
HBOS September 2004 - May 2009
GE Capital, Morley June 1994 - September 2004
Skills
Six Sigma, Process Improvement, Customer Service, Account Management, Sales Management, Project Management, cultural change, Call Center Management, Employee Training, Business Planning, Call Centers, Social Media, Team Management, Collections, Leadership Development, Management, Performance Management, Strategic Planning, New Business Development, Change Management, B2B, Marketing, Operations Management, Complaint Management, Team Building, Strategy, Coaching, Team Leadership, Training Delivery, Call Quality, Professional Negligence, Business Strategy, Multi-Site..., Change Leadership, Recruiting, Multi-Site Management, Negotiation