Caddington, Bedfordshire, United Kingdom
Partner at Impressio
Outsourcing/Offshoring
Education
RAF Technical Training in Aerospace and avionics 1977 — 1982
BTech, Aerospace and Avionics
Lea Manor 1974 — 1977
Licenced Avionics Engineer., Avionics
Experience
Impressio May 2007 - Present
Telephone-Answering.biz May 2006 - Present
Dominos Pizza- Shah Pizzas Ltd ( Watford) July 2004 - December 2007
Skills
Online Marketing, Start-ups, Small Business, Direct Sales, Coaching, Answering Telephones, Business Development, Negotiation, Virtual Assistance, B2B, Fullfillment, Social Networking, Telemarketing, Social Media Marketing, Call Centers, Networking, Business, Restructuring, Customer Experience, PPC, Training, Outsourcing, Entrepreneurship, Competitive Analysis, Business Planning, Customer Satisfaction, E-commerce, Management Consulting, Telephone Skills, Change Management, Survey Research, Management, Sales, Customer Support, CRM, Business Networking, Customer Retention, Strategy, Customer Service, Contract Negotiation, Business Strategy, Team Management, Sales Process, Telephone Reception, Online Advertising, Advertising, New Business Development, Marketing Strategy, Leadership, Marketing