London, Greater London, United Kingdom
Customer Service Executive at Dow Jones
Education Management
Education
EF International Language Schools 2008 — 2009
Master Business English, Business English, B
University I.U.T Jose Leonardo Chirino 1999 — 2002
Customs Administration, Customs Administration, B
E.U. Instituto Cardon 1993 — 1998
Bachelor of Science (BSc), Science, B
Experience
Dow Jones August 2013 - October 2014
EF Education First August 2012 - August 2013
EF Education First March 2010 - August 2012
Wanderland Tours Ltd. September 2009 - February 2010
Miss Sixty Dress/Division of Herman Kay May 2009 - September 2009
Skills
Management, Microsoft Word, Training, Team Leadership, People Skills, Recruiting, Employee Training, Spanish, Customer Service, Research, Organisational Skills, System Administration, Analytical Skills, Customer Support, Priority Management, Strategic Planning, Multilingual, Microsoft Office, Business Strategy, Customer-focused Service, Goal Oriented, Innovative Problem..., Able To Work Under..., Eye For Detail, Time Management, Microsoft Excel, Business Process..., Coordination, Reliability, Social Skills, Team Management, Target Oriented, Customer Satisfaction, Teamwork, multitasker, Portuguese, Team Building, Sales, Factiva.com, Project Planning, Salesforce.com, Team Coordination, Negotiation, English, Administrative...