Glasgow, United Kingdom
at
Information Technology and Services
Education
Web Design
DreamWeaver and Flash Multimedia integration, Diploma, Diploma (distinction)
Microsoft
Troubleshooting and Supporting Windows 7 in the Enterprise
IBM Lotus Notes
Admin 6
McAfee
Epo Administrator
Help Desk Institute
Senior Help Desk - Distinction gained
Coatbridge College 1995 — 1997
HCN Management
Coatbridge College
HNC Information Systems
Cumbernauld High
Experience
Clydesdale Bank September 2015 - Present
icsbusinessbox June 2014 - September 2015
OKI Europe Ltd March 2011 - June 2014
Oki Printing Solutions January 1998 - March 2011
Skills
Business Analysis, Blackberry Enterprise..., Management, Intranet, SDL Tridion, IT Management, IT Operations, Software Development, IT Strategy, Norton Ghost, IIS, Application Support..., Remote User Support, IT Service Management, Business Process..., Business Process, Project Planning, System Deployment, Sophos, Systems Analysis, ERP, Ghost Imaging, Cross-functional Team..., Active Directory, RSA SecurID, Resource Management, Lotus Notes, Visio, Team Leadership, SharePoint, Software Documentation, Web Server..., Cloud Computing, Team Management, Testing, Project Management, ITIL, Project Delivery, Business Intelligence, CRM, Product Management, Change Management, Lotus Domino..., PMP, Integration, Program Management, Service Desk Management, CMS, Software Project..., Databases