Harrow, United Kingdom
Operations Manager at Quindell Legal Services trading as Accident Advice Group
Legal Services
Education
Enfield College
Kingston University
Accounting and Finance
Experience
Quindell Legal Services trading as Accident Advice Helpline November 2002 - Present
Skills
Customer Experience, Sales Management, Outlook, Training, Customer Service, Leadership Development, Time Management, Microsoft Office, Claims Resolution, Microsoft Excel, Operations Management, Team Management, Recruiting, Contract Negotiation, Management, Strategic Planning, Claim, Negotiation, Project Management, PowerPoint, Sales, General Insurance, CRM, Claims Handling, Credit Hire, Liability, Building Relationships, Claim Investigation, Accident, Call Centers, Change Management, Customer Retention, Liability Analysis, Leadership, Insurance, Claims Management, Business Development, Direct Marketing, Account Management, Email Marketing, PPC, Team Building, Customer Satisfaction, Microsoft Word, Analysis, Performance Management, Human Resources, Team Leadership, Lead Generation, Personal injury