Bolton, United Kingdom
Control Centre Operator at Progress Housing Group
Health, Wellness and Fitness
Education
Central Manchester College of FE 1985 — 1987
HNC in Marketing and Distribution, Retailing and Retail Operations, Distinction
Fielden Park College of FE 1982 — 1984
BTEC National Diploma, Business Studies, Distinction
Central High School for Girls 1977 — 1982
9 GCSE’s grades B-C, 9 GCSE's, Various, B
Experience
Progress Housing Group July 2013 - Present
NHS Direct April 2003 - June 2013
Asda September 2001 - April 2003
St Johns Primary School September 2001 - July 2002
Skills
Teamwork, Training, HR Consulting, Change Management, Employee Training, Stakeholder Engagement, Culture Change, Interviews, Policy, Strategic HR, Office Management, Microsoft Office, Customer Service, Youth Mentoring, Team Building, Employee Relations, Pastoral Counseling, Retail, Call Centers, Leadership Development, Microsoft Word, Public Sector, Key Performance..., Communication, Risk Assessment, Youth Development, Compliance, Special Needs, TUPE, Stakeholder Management, Governance, PowerPoint, Workforce Planning, Performance Improvement, Leadership, Classroom, Organizational..., Marketing, E-Learning, Team Management, Workshop Facilitation, HR Policies, Team Leadership, Employee Engagement, Microsoft Excel, Operations Management, Management, Recruiting, Quality Control, Training Delivery