Preston, United Kingdom
CSC
Computer Networking
Education
Runshaw College 1999 — 2001
Bishop Rawstorne High School 1994 — 1999
Experience
CSC April 2014 - Present
CSC March 2012 - April 2014
Computer Science Corporation October 2010 - March 2012
Computer Science Corporation August 2009 - October 2010
CSC February 2008 - August 2009
Skills
Disaster Recovery, Sla, ITIL Certified, Service Improvement, Incident Management, ITIL Process, Active Directory, Lean Operations, Service Desk, IT Service Delivery, Service Management, Business Transformation, IT Outsourcing, PRINCE2, Project Delivery, Release Management, Service Delivery, Business Process..., Managed Services, Ad Hoc Reporting, ITIL Process..., Governance, Change Management, Major Incident..., R11, Lean Thinking, Outsourcing, BMC Remedy, Matrix Management, Lean Transformation, Business Process, Help Desk Support, Service Level Management, Process Improvement, ITIL v3 Foundations..., Troubleshooting, Process Management, Configuration Management, IT Service Management, IT Strategy, Microsoft Excel, Data Center, Problem Management, Business Analysis, IT Management, Business Continuity, PMO, IT Operations, IT Transformation