Frimley, Surrey, United Kingdom
Service Desk Analyst Telent, Virgin Media Contract
Information Technology and Services
Education
Farnborough College of Technology 1998 — 2001
FARNBOROUGH COLLEGE OF TECHNOLOGY 1999 — 2000
National Certificate
FRANCEHILL SCHOOL 1992 — 1996
GCSE
Experience
Telindus November 2010 - Present
Skills
B2B, Disability..., P.R.I.D.E Sales, Internet Literate, Call Centers, Telemarketing, IT help Desk, Amdocs Clarify, Management, Basic Selling Technique, Salesforce.com, Professional Services, BMC Remedy, PowerPoint, Live Meeting, Windows Desktop..., Clarify, Outlook, Project Manager, MicroSoft Live meeting, Sales Force, Goldmine, Web Conferencing, Audio Conferencing, Training Delivery, WebEx, Telesales, Customer Service, Training, Windows Desktop, Service Delivery, Video Conferencing, Unified Communications, Customer Satisfaction, Cisco Technologies, Managed Services, Huddle, Account Management, Microsoft Office, Computer Proficiency, Mary Gober..., Remedy, Webinars, First Aid Basic, Sales