Hemel Hempstead, United Kingdom
Programme Office Manager
Information Technology and Services
Education
Anglo European School, Ingatestone
South Ealing College
Hotel Management
Experience
Sopra Steria July 2014 - Present
Sopra Steria March 2009 - Present
Sopra Steria April 2013 - May 2014
BT Global Services December 2007 - January 2009
BT Retail March 2006 - November 2007
BT Global Services 2002 - 2004
BT Global Services 2001 - 2002
Skills
Managed Services, Business Process, Stakeholder Management, Business Process..., Customer Experience, Programme Delivery, Billing Process, Change Management, Forecasting, Release Management, Service Management, PMO, Risk Management, Articulate Communicator, Telecommunications, Cost Planning, Sla, Business Analysis, Strategy, Management, Project Delivery, IT Transformation, Business Operations, Public Sector, IT Service Management, Project Management, Leadership, Project Planning, Project Governance, Offshoring, Transition Management, PRINCE2, Business Transformation, Project Portfolio..., Prince Practitioner, Outsourcing, Customer Engagement, Certified Project..., Team Management, MIS, Process Management, Service Improvement, SLA, Risk Analysis, Service Delivery