Kirkcaldy, United Kingdom
IT Service Continuity Specialist, RBS
Management Consulting
Education
Adam Smith College 2007 — 2008
HNC, Legal Services
Carnegie College 1990 — 1992
HNC, Computing
Beath High School 1982 — 1985
Experience
Royal Bank of Scotland June 2015 - Present
Royal Mail October 2012 - Present
Lloyds Banking Group February 2012 - September 2012
Royal Bank of Scotland November 2011 - January 2012
BSkyB September 2010 - November 2011
Radio Amateurs' Emergency Network (RAYNET) 2007 - 2011
Tesco Bank May 2010 - September 2010
Nationwide Building Society September 2009 - May 2010
Royal Bank of Scotland March 2009 - September 2009
Greater Glasgow and Clyde Health Board February 2009 - February 2009
Skills
Service Management, ISO 27001, ITIL, IT Strategy, Risk Mitigation, Implementation Manager, Disaster Recovery, SLA, IceFlo Implementation..., Process Improvement, Operational Risk..., Disaster Preparedness, Consolidation, Business Process..., Data Center Relocation, Exercises, Programmes, Recovery Management, Integration, Business Continuity, Migration Manager, Managed Services, Six Sigma, IT Operations, Operational Acceptance, Major Incident..., Lean Processes, Transition Management, Project Delivery, ISO 22301, Service Continuity, Governance, Project Implementation, Emergency Management, Service Delivery, Consultancy, Compliance, Technology..., Incident Management, IT Service Management, Disaster Response, Kaizen, Data Center, Crisis Management, NLP, Business Resilience, Change Management, Program Management, IT Governance, People Management