Little Lever, Greater Manchester, United Kingdom
Delivery Escalation Manager at Vodafone
Telecommunications
Education
Bolton Catholic Sixth Form 2002 — 2004
A-Levels, Sociology, English Combined, Religious Studies and Health and Social Care
Canon Slade School 1997 — 2002
High School, Mathematics, Double Science, English Language, English Liturature, German, Child Development., GCSE's
Experience
Vodafone August 2015 - Present
Vodafone July 2013 - Present
O2 (Telefónica UK) February 2012 - July 2013
Tesco Mobile November 2009 - January 2012
O2 (Telefónica UK) April 2008 - November 2009
Skills
SharePoint, Community Outreach, Stakeholder Management, Stakeholder Engagement, Time Management, Project Planning, People Skills, Livelink, Information Gathering, Planning, Events Organisation, Change Management, Quote Preparation, Process Improvement, Passionate about work, Event Management, Reporting, Microsoft Excel, Organization Skills, Thrive in A Fast-paced..., Microsoft Office, Continuous Improvement, PMO, Process Excellence, Order Processing, Flexible Approach, Analysis, User Experience, Customer Service, Telecommunications, Project Coordination, Feasibility Studies, Influence At All Levels, Governance, Order Fulfillment, Customer Experience, PowerPoint, Risk Management, Microsoft Word, Communication, Order Management